The Victim summaries contained in this document are from volunteers and staff who have bravely contacted the author to express their distressing and desperate plights. What is clear in every case is that the New South Wales Rural Fire Service (RFS) knowingly showed an arrogant disregard of its duty of care as an employer. It, the RFS, fosters a culture where reports of Bullying, Harassment, Discrimination and Sexual Misconduct were ignored, suppressed or dismissed. Complaints and grievances are systematically lost and investigations delayed and incompetently mishandled to the point complainants simply give up and leave the service. Retaliation is a common occurrence for victims of the RFS. It is common for a complainant to be the subject of a new counter complaint especially when the original complaint is about a Captain or other senior member of their Brigade.
It is a totally inadequate and unprofessional system that allows a complaint to be handled by those who are friends with the defendant.
The New South Wales Rural Fire Service is arguably the world largest volunteer fire fighting service. For years Volunteers have been fighting a disciplinary and complaints handling system that is biased 100% against the volunteer. Although the RFS has an extensive list of Standard Operating Procedures (SOP) for complaints handling of Bullying, Harassment and Discrimination (BHD) the RFS is negligent in almost every case in its duty of care for the volunteer and in many cases staff.
Click on the download button or use the pdf viewer to read this comprehensive report.